Terms and Conditions

Service Agreement for Parking Lot Line Striping & Other Services

These Terms and Conditions ("Agreement") govern the relationship, quotes, proposals, and performance of work between Lines and Logos LLC, an Ohio Company based at 29041 Norman Avenue, Wickliffe, Ohio and the property owner, manager, agent, or client ("Client", "you", or "your") purchasing parking lot line striping, marking, related pavement maintenance, and other services.

By scheduling service, signing a proposal, or utilizing this website, you agree to be bound by these Terms. 

1. Scope of Work & Professional Services

The Company agrees to perform parking lot line striping and layout marking services as explicitly outlined in the written proposal, estimate, quote, or invoice provided to the Client. Any additional layouts, custom stenciling, or structural markings requested after the execution of the initial agreement will be treated as a separate Change Order and billed accordingly.

2. Client Obligations & Site Preparation

To ensure proper adhesion and execution of paint materials, the Client must comply with the following preparation protocols before the Company arrives on-site:

  • Clearance: The Client must ensure that the designated parking structure or lot is completely free of all vehicles, pedestrian traffic, and obstructions at the scheduled start time.

  • Sprinklers & Water Outages: All automated landscape sprinklers, pressure washers, and water sources routed to the parking area must be shut off at least twenty-four (24) hours prior to service and remain off until twenty-four (24) hours after completion. Additionally, the area must be dry of water and clear for a minimum of 24 hours at a temperature of 50 degrees Fahrenheit or higher, ensuring maximum paint adhesion.

  • Debris Removal: The lot must be clear of heavy debris, mud, grease, and industrial waste. Unless explicitly specified in the proposal, deep cleaning or mechanical sweeping is the responsibility of the Client. Failure for paint to adhere due to existing ground debris listed above or otherwise will void the limited one (1) year warranty as listed in Section 3 below. 

Failure to clear the site or satisfy these parameters may result in immediate project postponement, a trip charge, or a re-scheduling fee. 

3. Limited One (1) Year Service Warranty

The Company prides itself on high-quality workmanship. We offer a Limited One (1) Year Warranty from the date of completion, covering the peeling, blistering, or abnormal flaking of newly applied line striping paint due to installation defects or faulty material application.

Strict Warranty Exclusions: This warranty is strictly limited and expressly excludes product failure or degradation caused by any of the following conditions:
• Excessive or Non-Standard Use: Damage, premature fading, or tracking caused by, but not limited to: heavy commercial traffic, commercial trucking, scraping from snowplows, tire scrubbing, chemical spills, oil leaks, brake fluid, and abrasive cleaning agents.
• Pavement & Substrate Issues: Any failure stemming directly from the underlying surface conditions. This includes, but is not limited to, cracking asphalt, concrete spalling, unraveling asphalt aggregates, loose sealcoat layers, poor structural drainage, standing water, shifting ground, or subsurface moisture bubbling up through the pavement. This also includes general pavement cleanliness condition such as, but not limited to: build up of dirt, mold, and other surface conditions that prevent paint adhesion.

4. Absolute Limitation of Liability & Property Damage Waiver

The company, its employees, contractors, and agents shall not be held liable for any damage caused to the pavement, substrate, concrete, seals, landscaping, or adjacent property while conducting the requested work.

Parking lot pavement striping requires the use of industrial vehicles, surface preparation machinery, and chem-spray applications. The client acknowledges that pre-existing structural weaknesses in the pavement, unstable asphalt, aged substrates, or faulty base work can break, flake, or compromise under standard operation. The company expressly disclaims any and all liability for repairing, replacing, or compensating the client for damage to the parking lot surface, parking bumpers, curbs, or adjoining structures arising from normal contract operations.

5. Indemnification and Hold Harmless Agreement

The Client agrees to defend, indemnify, and hold harmless the Company, its owners, employees, agents, and subcontractors from and against any and all claims, liabilities, losses, damages, demands, actions, causes of action, suits, and expenses (including, but not limited to, reasonable attorneys' fees and legal costs) arising out of or resulting from the performance of the work, provided that such claim is not caused by the sole gross negligence or willful misconduct of the Company.

This indemnification obligation specifically includes, but is not limited to:

  • Third-Party Property or Personal Injury: Any claims made by tenants, customers, visitors, or third parties entering the parking lot during or immediately after the service period (e.g., claims resulting from individuals walking or driving through active work zones, wet paint, or over freshly applied materials).

  • Traffic Control Compliance: Any incidents resulting from the Client’s failure to properly restrict public access, secure the lot, or notify tenants and visitors of the scheduled maintenance.

  • Pre-existing Hazardous Conditions: Any injury or property damage arising from pre-existing structural issues, hidden underground hazards, or uncorrected code violations on the Client’s property.

6. Weather & Environmental Contingencies

Line Striping application is highly contingent upon specific environmental criteria, including dry ground surfaces and ambient temperatures generally above 50°F (10°C). The Company reserves the right to unilaterally postpone or reschedule projects due to rain, high humidity, moisture, frost, wind, or unfavorable weather projections. The Company cannot be held financially liable for delays, lost business revenue, or operational disruptions caused by weather-related rescheduling.

7. Payment Terms, Default, and Invoicing

Payment terms are detailed within the project invoice or estimate. Unless specified otherwise, full payment is due NET 30 days upon completion of work and communication of payment method via email (generally, this include an electronic invoice that can be paid online, but other payment methods are acceptable with coordination prior to completion of work). Past-due balances are subject to a late fee calculated at 10% per month (or the maximum legal limit permitted by state law) along with all applicable collection and legal enforcement costs incurred by the Company. Past-due balances of greater than 90 days are subject to placement of lien against property in which work was performed. 

8. Severe Weather & Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to: acts of God, strikes, equipment failure, lockouts, supply chain material shortages, government mandates, fires, floods, or civil unrest.

9. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Ohio. Any dispute, claim, or controversy arising out of or relating to these services shall first be attempted to be resolved via good-faith mediation before pursuing formal civil litigation.

10. Severability & Entirety

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. This document constitutes the entire agreement between the Client and the Company regarding parking lot markings.